Privacy Policy

At OPM Response, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who engage in our recruitment services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure you’re happy with any changes. By using our recruitment service, you’re agreeing to being bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent to jordan@opmjobs.com, or by writing to OPM Response Ltd, Unit 5 Tollgate Business Park, Tollgate, Stanway, Colchester, ESSEX, CO3 8AB. Alternatively, you can telephone +44 1206 214 421.

Who are we?

We’re OPM Response, an award-winning recruitment consultancy dedicated to helping talented people find jobs, and talented companies find people. OPM Response Ltd is a company registered in England and Wales with company number 3533353. Our registered address: 1 Brewery House, Brook Street, Wivenhoe, Colchester, Essex CO7 9DS.

How do we collect information from you?

OPM gathers information from a few sources, but the clear majority such as your email address, location preferences etc. will come directly from you through applications and contact with our employees. We may obtain information such as your name and work history from internet sources such as LinkedIn & GI.biz, however we will only ever do so with your knowledge.

What type of information is collected from you?

The personal information we collect might include your name, email address, telephone number(s), current and previous employment, Skype ID, salary, education background, website, portfolio, NI number, bank details, UTR, and passport copy. Your bank details, NI number, UTR, and passport copy will only be obtained from you under HMRC legislation should you be successful in starting a new position as a contractor. The above list is not exhaustive, and we may hold further data on you which you’ve provided through communicating with us, or it being on your CV.

How is your information used?

We may use your information to:

• match you to suitable jobs;
• give you feedback on your application with us;
• make a job application with a company on your behalf, with your consent.

Who has access to your information?

All OPM Response staff have access to your information. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We utilise a CRM (Bullhorn Inc.) to process your data, where we can store your CV and any information you’ve given us such as contact details, portfolio links etc. Providing us with a platform to store and process your information is Bullhorn’s sole function. You can read Bullhorn’s commitment to GDPR statement here – https://www.bullhorn.com/gdpr-commitment-statement/.

We also work closely with LinkedIn as a way of communicating with you. Once your information is securely stored on our CRM, we may enable integration with LinkedIn whereby some very basic information (first name, job title etc.) is used to sync our communications and correspondence between the two platforms. This is the sole purpose, and LinkedIn work strictly in compliance with our instruction on this front.

Lastly, we use a marketing tool (SugarCRM) where we may process your data. The platform is strictly used to process the contact details you’ve provided us with, so we may provide you with regular content as part of our service. This is the sole purpose, and SugarCRM work strictly in compliance with our instruction on this front.

Third Party Service Providers we work in association with: We work closely with several third parties (clients) to bring you our recruitment service. When you enquire about our service, and after giving us consent to represent you, the relevant third party/parties may receive your details and use it to assess your suitability in becoming employed by them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.

Your choices

You have a choice about whether you wish to receive contact or information from us. If you do not wish for us to contact you for a catch up or with details of exciting opportunities, you can let us know by emailing jordan@opmjobs.com, or by writing to OPM Response Ltd, Unit 5 Tollgate Business Park, Tollgate, Stanway, Colchester, ESSEX, CO3 8AB. Alternatively, you can telephone +44 1206 214 421.

We will not contact you for marketing purposes unless you have given us prior consent.

 How you can access and update your information

The accuracy of your information is very important to us. You have the right to ask for a copy of the information OPM Response hold about you, and you can contact us to request this any time. If you wish to update your information because you believe what we hold is inaccurate or out of date, please email us at jordan@opmjobs.com, or contact any member of staff and they will be happy to help.

Security precautions in place to protect the loss, misuse, or alteration of your information

When you give us your personal information, we take steps to ensure that it’s treated securely. Our webpages are encrypted and protected – when you are on a secure page, a lock icon will appear on browsers such as Google Chrome and Microsoft Internet Explorer. Any information we hold on our database is also protected through encryption, stored on a secure cloud service server.

Some of your personal information may be passed on to third parties, or given by yourselves normally over the internet, and this can never be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information and we hold it, we make our best effort to ensure its security on our systems. Where we have given (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Profiling

We may analyse your personal information to create a profile of your characteristics, interests, and preferences, so that we can contact you with information relevant to you. We may make use of additional information about you (a portfolio for example) when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of cookies

Like many other websites, the OPM Response website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns, and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

The OPM Response website uses Google Analytics to gather non-personal information on our visitors in order to determine how many visits our website is receiving at any given time. This is done through the use of ‘cookies’ and code which is embedded on our web pages. If you wish to reject the

cookies on our website, you will need to turn off cookies in your browser. You can find instructions on how to reject cookies in different browsers here. Please note that rejecting cookies may mean that some sites will not function correctly.

 Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Lawful Basis

OPM is relying on Legitimate Interests as a lawful basis to process personal information. OPM has dedicated time and effort to ensure our processing activities would not negatively impact any individual’s rights or cause unwarranted harm or distress. Not only does OPM hold a strong interest in processing personal information, but the individual, Third Party (client), and the industry as a whole also benefit from our service. OPM also rely on consent as a lawful basis to pass personal information on to our clients. We will always discuss the opportunity, the client, and their project with you before doing so, to ensure you’re happy for us to make a job application on your behalf.

Marketing

OPM operates email marketing to provide our candidates and clients with valuable recruitment resources and opportunities. Our primary purpose for collecting and processing personal information is to provide candidates with suitable opportunities of employment, and to assist clients in finding suitable candidates. Alongside our core recruitment activities, we employ email marketing as a means to deliver useful resources to candidates such as interview advice, portfolio templates, as well as job opportunities and so on.

For OPM to operate email marketing, we have carefully considered compliance:

New candidates: the simplest way for new candidates to benefit from our resources is to be offered the opportunity to opt-out of receiving marketing emails or texts when their details are first collected; and so all new candidates will receive an introductory email offering this. In line with PECR and GDPR compliance requirements, we are relying on Legitimate Interest as a basis to operate this way and have dedicated time and effort to ensure our marketing activities would not negatively impact any individual’s rights or cause unwarranted harm or distress.

Existing candidates: with existing candidates things are different as we haven’t always offered the opportunity to opt-out of receiving marketing emails or texts when their details were first collected. The safest measure we can take is to obtain an opt-in to marketing emails and texts, and we will do so for existing candidates.

Clients: much like the two types of candidate there are separate guidelines in place for business connections. Simply put we are able to contact clients with marketing emails and texts and will ensure the content is relevant to our relationship.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if you ask us to pass your details on to a client outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in June 2021.