You will work with other designers, researchers, community specialists, PM leadership and engineering leadership to create forward-thinking design strategy, user scenario-driven features, and meet business goals. At the core of this job, candidates will identify user-centred design patterns, establish scenarios, place designs into user context and create interactions that align to those requirements. Candidates must be able to articulate their thinking using a variety of mediums from information diagrams and wireframes to user-flows and detailed prototypes. You will need to show attention to detail and passion in the work you produce. A solid understanding of graphic/visual design is advantageous.

Responsibilities

• Guide and execute strategic design deliverables for multiple feature areas.
• Help solve complex design problems in simple and intuitive ways, blending brand personality, interactions and visuals to create delightful experiences.
• Synthesise qualitative and quantitative data to derive personas, use cases, concepts, user journeys and information architecture.
• Create a range of deliverables: personas, customer journey maps, wireframes, information architecture documentation
• Represent Experience Services, in both an end-to-end design and an ad-hoc consultancy basis, to other teams.
• Work closely and constructively with design, community, engineering and management to ensure the overall business strategy is on track with the smooth delivery of designs.
• Communicate progress and highlight issues efficiently to ensure smooth feature development.
• Present and sell your designs to stakeholders with appropriate levels of detail.
• Keep abreast of latest practices, techniques and emerging technologies within the industry and employ these to develop ideas and inspire creative concepts.
• You will advocate for design in the context of business and user goals.