This London based games studio have a fantastic opportunity for an individual who has a passion for testing and quality assurance. The role will be perfect for a person who has a passion for games and can use a methodological and inquisitive approach to improve the quality of the studios games.

They are looking for individuals that will bring originality to their QA department and appreciates the important role that QA plays in the creation of games.

Responsibilities:

• Management of QA for the studio’s biggest project, including overseeing internal and external QA Technicians, on multiple concurrent releases on a frequent release cadence
• Reporting of QA progress to key project stakeholders and influence project-level decisions in order to champion QA best practices, highlighting and resolving QA project risks when required
• Responsible for testing standards throughout the project QA team and the wider studio, including identifying appropriate tools and automation where required
• Managing bug tracking (and bug database) from discovery to resolution, highlighting key issues to development team
• Liaising with Community QA Technician(s) in order to ensure that community reported issues are logged, prioritised and addressed relative to player sentiment
• Testing game mechanics and features and providing clear, concise feedback to line manager, producers and/or development team
• Engage with development team in a tactful, assertive and diplomatic manner in order to proactively find issues as early in development process as possible
• Actively participate in daily stand-up meetings, sprint planning and bug triages to relay progress or issues
• Team mentoring and guidance to ensure high quality standards throughout
• Active involvement within interview process for new staff hires and performance reviews
• Alternate point of contact for the QA department in the absence of the Head of QA

Requirements:

• Understanding of QA process and testing methodologies in order to design innovative QA approaches for a wide variety of projects
• Ability to mentor, guide and influence other members of the team to improve standards and an ability to lead by example
• Ability to identify potential improvements and/or gaps in testing and make necessary changes in an appropriate was
• Attention to detail with an inquisitive mindset, not afraid to ask difficult questions where required
• Ability to multi-task and prioritise tasks based on multiple sources of information, with excellent time management skills
• Problem solver with a “can-do” attitude, in order to ensure that the team runs in an efficient way
• Excellent communication skills in both written and spoken English
• Tactful approach in dealing with potentially emotive decisions
• Excellent general interpersonal skills
• Aptitude for gaining understanding in new technologies and processes quickly

EXPERIENCE:

• Must have proven, professional games industry experience within an embedded QA team at a games (or software) development studio with significant experience in a leadership role (either as lead or manager), ideally on multiplayer or mass multiplayer online titles
• Degree educated, ideally in a computer science or games development subject
• Experience with leading both internal and external teams in terms of either development or testing
• Experience with bug databases administration (such as Jira, Devtrack, Bugzilla, Mantis, Hansoft)
• Prior experience working in multi-disciplined QA teams (such as SDETs, compliance QA etc) a definite plus
• (Optional) Experience with different software development methodologies, such as agile, SCRUM, Lean, SAfe, Waterfall or GaaS (Games as a Service)
• (Optional) Prior experience in compliance testing (console and/or mobile platforms)

Tagged as: QA Manager, Senior QA Tester