Japanese Community Manager – REMOTE OR Germany – FPS PC Game

Job Type: Permanent

Project: PVEVP PC Shooter

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Our client is an established games developer, looking for a Japanese speaking, knowledgeable gamer and social media whiz to join their community team and help develop, foster and manage a growing community. The project you’ll be working on is a tense, high-stakes multiplayer FPS where players play as prospectors on a hostile alien planet, fighting wildlife and each other over the vast riches the world has to offer.

REQUIREMENTS:

• Professional experience managing social media networks (Reddit, YouTube, Instagram, Twitch, Discord, Facebook, Twitter, etc.), public relations and community management related fields
• Professional experience with Line & knowledge of e.g. Niconico
• Strong customer service skills, ability to remain flexible, calm and friendly in high pressure or continually changing situations
• Excellent written and verbal communication skills in English and Japanese, (any other language is a plus)
• Solid organisational skills, prioritise and multi task in a demanding fast-paced environment
• Appreciation and enthusiasm for Internet humour, pop and gaming culture.
• Understanding of diversity and inclusion

RESPONSIBILITIES:

• Build close relationships between the studio and the community of players
• Be a community advocate and facilitator that is visible on official channels and in discord
• Translate Blogposts and updates, and other texts from English to Japanese
• Gather, analyse and report Japanese player feedback
• Manage and own communications around the game and live service issues for the Japanese speaking players: Bugs, Cheats, Outages, Support Issues, etc.
• Bring ideas to the team when it comes to planning and creation of social content
• Work together with the marketing team when it comes to newsletters etc.
• Handle influencer contacts for the Japanese region

BENEFITS INCLUDE:

• Full Time REMOTE work options
• VISA and relocation assistance provided if required
• Occupational pension scheme
• Flexible working hours
• Public transport pass

Interested in finding out more about the studio and project? Apply now or call us directly today on +44 (0) 1206 214425!

Tagged as: Community