Head of Community Social Media – Mobile Games – London

Location: London, UK Salary: Negotiable

Job ID: #40963 Posted: 2 months ago


As a vital member of the Brand and Content Marketing team, the Community Manager will join a dynamic and fast-paced environment and will define and deliver strategies that drive the growth, engagement and positive sentiment of Hutch’s game communities.

Our client is a dynamic games studio based in Central London. Founded on a wealth of traditional game development experience, blending a bunch of people who are talented and passionate about making the best free to play games.

Their goal is to create the best racing games for mobile. They believe small, focused and empowered teams build the best games and they work hard to maintain an open, transparent and self-determined culture.



Your Responsibilities:

  • Grow and nurture the community for one FTP mobile racing title.
  • Execute the player community strategy and work with the Head of Social to develop this.
  • Take responsibility for communication via all community-channels (boards, Social Media, blogs) and keep players up to date.
  • Write engaging copy and generate great content ideas and social campaigns /calendars tailored for each channel, working collaboratively with game teams and the Head of Social.
  • Proactively seek dialogue with our players, inform, listen, prepare the community’s feedback and deliver input to the game and marketing creative key stakeholders.
  • Run the in-game and web forums, establishing an efficient and scalable strategy for moderation to ensure our communities are friendly and collaborative.
  • Be the bond between the game team and players and work closely with key stakeholders to help develop new game features that are designed around the community’s preferences and play-patterns.
  • Execute strategic communications and delivery of (live) production initiatives to drive community engagement (see Hutch TV, live-streaming, events, contests, surveys, etc).
  • Own regular reporting of the impact of key releases and other initiatives on community sentiment.
  • Support player research initiatives providing insights from within the game communities.

Your Skills & Experience:

  • Ideally, you will have a love for games, cars and motorsport.
  • Highly self-motivated.
  • A knowledge of our competitor’s community initiatives and the desire/ capability to take Hutch to the next level.
  • Advanced knowledge of Social Media platforms and tools (inc. services such as twitch.tv), as well as good skills in creating social media content.
  • An understanding of statistics and key KPI measurements relevant for community management and social media.
  • A diplomatic and professional approach, able to gather and share information in an energetic and inclusive manner, while dealing effectively with challenging situations.
  • Excellent written and verbal communications skills.
  • Strong problem solving and organisation skills.
  • Educated to degree level or equivalent, preferably in Communications, Media or Marketing.

Tagged as: community management

Max. file size: 10 MB.

Tags: community management Categories: Commercial , Community Management


Ben Oughton

See Ben's jobs

gamescom Cologne 2019

OPM are heading back to Germany to attend gamescom Cologne 2019!   We’re sending Jon and Michaela, so if you…

Read more

Develop:Brighton Conference and Awards 2019

OPM are heading back to Brighton this year to attend the Develop Conference and the Develop Awards! Kim, Daniel, Mitch and…

Read more

OPM nominated for the Develop:Star Awards 2019

  We are extremely proud to announce that OPM Response has been nominated for the Develop:Star Awards 2019 in the Recruitment…

Read more

Copyright © 2019 OPM Response Ltd. Tollgate Business Park, Colchester, Essex, CO3 8AB, United Kingdom