Head of Community & Events – Simulation Games – South, UK

This vacancy may offer a work-from-home start until it’s safe to work in-house or relocate to the location.

Project: Console & PC Simulation Games

OPM are working with a client who is passionate about empowering people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver their vision.

They are seeking a Head of Community & Events to lead their team ensuring the best experiences for their communities and audiences. You will be responsible for attending events and meeting fans to obtain invaluable customer knowledge.

REQUIREMENTS:

• Extensive industry experience in Community Management for PC and Console titles.
• Professional experience creating community schedules for a busy release-focused company.
• Demonstrable passion for and strong experience with live broadcast, both with on camera experience, production, and scheduling. Twitch, YouTube, Mixer or Steam broadcasting is something you love to do.
• A desire to represent both players and company with clear communication.
• Team management experience with a leadership style that concentrates on team achievements and department goals.
• Cooperative and energetic drive to generate ideas that will appeal to the target audience.
• Experienced in getting the best results from major and other relevant social media platforms with the ability to manage social media managers.
• Experience with tools such as Sprout, Facebook Business Manager, Keymailer.
• Experienced at using data and analytics to drive iterative change.
• Passionate about hobby communities and games.

RESPONSIBILITIES:

• Leading the community and events team, with a hands-on ownership approach to broadcasting, social engagement, forums, and player focused activities.
• Assemble content creator programs and ensuring the best of their community activity reaches a wide audience of fans.
• Supervising and briefing community content and assets for all titles.
• Representing community at the highest levels of the company.
• Working within Publishing and alongside Development to ensure the best community experiences for their titles are directly available to their audiences.
• Utilising data and metrics to understand what content grows channels.
• Managing attendance at fan events.
• Leading player communications for their titles in a way that keeps their audience always informed and entertained.
• Managing customer support.

BENEFITS:

• Good Work-Life balance
• Competitive salary and benefits
• Pension scheme
• Eye-care vouchers
• Free parking
• Free fruit, tea & coffee, and a stocked pantry
• Access to funded fitness events and health checks.
• Regular social and sporting activities, including charity fundraising.

Interested in finding out more about the studio and project? Apply now or call directly today on +44 1206 214 427!

Tagged as: Community, Events, head of community