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Head of Community & Events – Simulation Games – South, UK

Location: Chatham, United Kingdom Salary: Negotiable

Job ID: #24120 Posted: 11 months ago

This vacancy may offer a work-from-home start until it’s safe to work in-house or relocate to the location.

Project: Console & PC Simulation Games


OPM are working with a client who is passionate about empowering people to build beautiful worlds, craft breath-taking games and do the best work of their career to deliver their vision.

They are seeking a Head of Community & Events to lead their team ensuring the best experiences for their communities and audiences. You will be responsible for attending events and meeting fans to obtain invaluable customer knowledge.

REQUIREMENTS:

  • Extensive industry experience in Community Management for PC and Console titles.
  • Professional experience creating community schedules for a busy release-focused company.
  • Demonstrable passion for and strong experience with live broadcast, both with on camera experience, production, and scheduling. Twitch, YouTube, Mixer or Steam broadcasting is something you love to do.
  • A desire to represent both players and company with clear communication.
  • Team management experience with a leadership style that concentrates on team achievements and department goals.
  • Cooperative and energetic drive to generate ideas that will appeal to the target audience.
  • Experienced in getting the best results from major and other relevant social media platforms with the ability to manage social media managers.
  • Experience with tools such as Sprout, Facebook Business Manager, Keymailer.
  • Experienced at using data and analytics to drive iterative change.
  • Passionate about hobby communities and games.

RESPONSIBILITIES:

  • Leading the community and events team, with a hands-on ownership approach to broadcasting, social engagement, forums, and player focused activities.
  • Assemble content creator programs and ensuring the best of their community activity reaches a wide audience of fans.
  • Supervising and briefing community content and assets for all titles.
  • Representing community at the highest levels of the company.
  • Working within Publishing and alongside Development to ensure the best community experiences for their titles are directly available to their audiences.
  • Utilising data and metrics to understand what content grows channels.
  • Managing attendance at fan events.
  • Leading player communications for their titles in a way that keeps their audience always informed and entertained.
  • Managing customer support.

BENEFITS:

  • Good Work-Life balance
  • Competitive salary and benefits
  • Pension scheme
  • Eye-care vouchers
  • Free parking
  • Free fruit, tea & coffee, and a stocked pantry
  • Access to funded fitness events and health checks.
  • Regular social and sporting activities, including charity fundraising.

Interested in finding out more about the studio and project? Apply now or call directly today on +44 1206 214 427!

Tagged as: Community, Events, head of community

Tags: Community , Events , head of community Categories: Commercial , Community Management

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Ben Oughton

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