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Customer Service Representative – Mobile Games Provider – South Manchester

Location: Wilmslow, UK Salary: Negotiable

Job ID: # Posted: 4 years ago

Playdemic

Job Title – Customer Service Representative – Mobile Games Provider – South Manchester

Job Location – South Manchester

Job Type – Permanent

Salary – Competitive

Job ID – 23732

 

OPM are currently working with a developer and publisher of mobile games, focused on creating premium free-to-play game services for iOS, Android and Facebook platforms. They are a highly ambitious company committed to making chart-topping products.

This is a company developing and publishing games that have been downloaded over 80 million times and have been featured numerous times on the App Store and the Google Play store.

 

Roles and Responsibilities:

  • Responsible for the frontline of communication with its players
  • As a Customer Support Representative, you will be responsible for responding to, and managing incoming customer queries in an efficient and effective way.
  • You will be required to rapidly prioritise serious issues and diplomatically handle trivial matters.
  • We are looking for individuals who love to play video games, ideally on mobile platforms
  • You must have a keen eye for detail

 

Skills and Experience:

  • Avid gamer
  • Excellent verbal and written communication skills
  • Ability to empathise with the needs of game players
  • Strong desire to work in the interactive gaming industry
  • Dependable and punctual

 

Desirable Attributes:

  • Experience of similar customer support function
  • Interest in Mobile Games

Tagged as: Customer Support

Tags: Customer Support Categories: Commercial , Community Management

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Ben Oughton

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