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Senior Community Manager – REMOTE or Spain – Cross Platform Games

Location: Barcelona, Spain Salary: Negotiable

Job ID: #25848 Posted: 5 months ago

Job Type: Permanent

Project: Mobile Games

__________________________________________________________________________________

Our client has an exciting opportunity for a Senior Community Manager with experience in Games working in their team of digital marketeers!

As a Senior Community Manager, you will report directly to the Senior Product Marketing Manager and integrate into a group of passionate marketing experts dedicated to bringing life to & nurturing gamer communities.

In this role, you will be responsible for delivering & executing the best social media & digital marketing strategy for your Game, with the ultimate goal of fostering healthy communities & helping in extending their gaming experience in-game & out

REQUIREMENTS:

  • Strong digital marketing background with a proven track-record in delivering unique experiences with high ROI.
  • A passion for gaming & gaming experiences of all kinds.
  • Setting benchmarks & ideas driven.
  • Relationship expert: Build credible & trusting relationships in a fast-paced environment with a broad range of colleagues & collaborators across the company & the world.
  • Strong project management skills with the ability to manage several projects in parallel, with unique deliverables & timelines.
  • Focused on objectives & KPIs.
  • Strong knowledge & application of social media & digital marketing tool-stack.
  • Fluent in English, both written & spoken.

RESPONSIBILITIES:

Strategy:

  • Design and implement the most adapted yet compelling community strategy for your game, utilising all possible digital marketing levers & opportunities.
  • Proactively taking part in the marketing plans for your game, ensuring all digital marketing & social marketing touchpoints are addressed in the most effective way.
  • Set & track accurate KPIs to show progression, evaluate ROI & establish proper internal benchmarks.
  • Proactively identify & propose innovating solutions & projects which will set your game apart from our direct & indirect competition.
  • Identify opportunities to craft unique experiences for their game’s players in-game & out-game (e.g. contests, community collaborations, platform collaborations etc.).

Community Management:

  • Deliver & coordinate the evergreen content plan & coordinate the content creation process for your game.
  • Track & analyse community & content performance KPIs – draft & share reports on a regular basis.
  • Coordinate the moderation plan for your game (in collaboration with the Global Engagement Marketing Team)
  • Developing editorial content to support the community & enrich their experience out-game : patch-notes, blogposts, newsletters etc. & report on the performance of this content.
  • Coordinate UGC programs for your game (e.g. Content Creator Program, hashtag challenges, community contributions board etc.) & report on the performance of these initiatives.
  • Manage store reviews on specific platforms.
  • Conducting benchmarks & trends observations, & be a proactive source of ideation for the Game’s marketing team.

Management:

  • People management skills & capacity to manage 1 to 2 direct reports.
  • Delivering performance reports & anticipating potential Game Community Management team growth.

BENEFITS INCLUDE:

  • VISA and Relocation Assistance
  • Remote work options depending on the country
  • Permanent contract, full-time job with excellent Social Benefits.
  • 25 vacation days per year
  • Private medical health insurance
  • Competitive market rate salary
  • Free language courses

Interested in finding out more about the studio and project? Apply now or call us directly today on +44 (0) 1206 214425!

Tagged as: Community

Tags: Community Categories: Commercial , Community Management

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Jon Norfolk

Lead Recruitment Consultant

See Jon's jobs

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