Community Manager – AAA Games – North West, UK

This vacancy offers a work-from-home start in the UK until it is safe to work in-house.

Project: AAA Games

Our client is a major Games Developer with multiple studios in the UK. They are focused on creating fun console games using a world-famous IP. They are seeking a Community Manager to cultivate and nurture the connections between the game teams and players.

The successful candidate will be experienced and enthusiastic with a proven record of successful games community engagement, from both a strategic and tactical point of view.

REQUIREMENTS:

• Outstanding experience in community management at a senior level in games.
• Proven background in building impactful social media campaigns.
• Passionate about games and the game industry.
• Self-starter mindset, who is also detail-orientated and results-driven.
• Flexible in approaches with the ability to adapt to change well.
• Appropriate degree(s) or equivalent level qualification(s).
• Capability to work under pressure and to strict deadlines.
• Superb written and communication skills.
• Great time management and planning skills.

RESPONSIBILITIES:

• Create and implement community engagement programs.
• Engage the community, build loyal fan bases, and circulate a positive sentiment.
• Build the community management strategy for each game in cooperation with the Game Teams.
• Monitor, report, and drive key community engagement performance metrics.
• Act as the voice of the studio, to the players.
• Implement community management actions and monitor forums.
• Act as liaison to the customer support team and address the community’s desires.
• Identify community leaders and enable them to contribute to the larger community.
• Act as the voice of the Community to the Game Team
• Analyse and pinpoint issues and trends, sharing player feedback with the Game Team.

BENEFITS:

• Flexitime
• Bonus Scheme
• Pension scheme & life assurance
• Health and wellbeing activities
• Social Events

Interested in finding out more about the studio and project? Apply now or call directly today on +44 1206 214 427!

Tagged as: AAA, Community, Social Media