Community Manager – AAA Games – North West, UK

Location: Knutsford, United Kingdom Salary: Negotiable

Job ID: #24626 Posted: 1 month ago

This vacancy offers a work-from-home start in the UK until it is safe to work in-house.

Project: AAA Games


Our client is a major Games Developer with multiple studios in the UK. They are focused on creating fun console games using a world-famous IP. They are seeking a Community Manager to cultivate and nurture the connections between the game teams and players.

The successful candidate will be experienced and enthusiastic with a proven record of successful games community engagement, from both a strategic and tactical point of view.

REQUIREMENTS:

  • Outstanding experience in community management at a senior level in games.
  • Proven background in building impactful social media campaigns.
  • Passionate about games and the game industry.
  • Self-starter mindset, who is also detail-orientated and results-driven.
  • Flexible in approaches with the ability to adapt to change well.
  • Appropriate degree(s) or equivalent level qualification(s).
  • Capability to work under pressure and to strict deadlines.
  • Superb written and communication skills.
  • Great time management and planning skills.

RESPONSIBILITIES:

  • Create and implement community engagement programs.
  • Engage the community, build loyal fan bases, and circulate a positive sentiment.
  • Build the community management strategy for each game in cooperation with the Game Teams.
  • Monitor, report, and drive key community engagement performance metrics.
  • Act as the voice of the studio, to the players.
  • Implement community management actions and monitor forums.
  • Act as liaison to the customer support team and address the community’s desires.
  • Identify community leaders and enable them to contribute to the larger community.
  • Act as the voice of the Community to the Game Team
  • Analyse and pinpoint issues and trends, sharing player feedback with the Game Team.

BENEFITS:

  • Flexitime
  • Bonus Scheme
  • Pension scheme & life assurance
  • Health and wellbeing activities
  • Social Events

Interested in finding out more about the studio and project? Apply now or call directly today on +44 1206 214 427!

Tagged as: AAA, Community, Social Media

Max. file size: 10 MB.

Tags: AAA , Community , Social Media Categories: Commercial , Community Management

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Ben Oughton

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