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Community Coordinator – UK / EMEA – Online Games – Amsterdam

Location: Amsterdam, Netherlands Salary: Negotiable

Job ID: # Posted: 2 years ago

PUBG

Our client is in search of a community coordinator for UK / EMEA region. In this position, you will be supporting the efforts of the regional community team as well as wider community management efforts of the community team. You will be responsible for supporting the community team in managing online/offline communities and conversations on all relevant channels, including Facebook, Twitter, YouTube, Twitch, blogs, etc. You will be responsible for monitoring the community channels to communicate and to engage, excite, and troubleshoot, with the goal to drive traffic, engagement, brand loyalty and influence our users to become ambassadors.

Responsibilities

  • Deliver regular community updates to community managers informing of community sentiment and reactions.
  • Provide quantitative and qualitative feedback based on monitoring, analyzing communication and community channels
  • Support the development and management of our community platforms
  • Monitor and drive conversation on all our social media platforms
  • Support the execution of community projects, including online/offline events, promotions and marketing campaigns to excite PUBG fans
  • Build strong relationships within the team
  • Other community related responsibilities, as assigned

Qualifications

  • Strong understanding of current generation gaming consoles
  • Being a passionate gamer and having a strong understanding/experience in shooters
  • Strong understanding of current social media trends and videogame/entertainment community
  • Good writing skills and practical experience in writing/editing of articles/posts
  • Excellent interpersonal skills to interact with our players and viewers
  • Good analytical and reporting skills, being detail-oriented
  • Self-motivated, managing multiple tasks with limited supervision
  • Proficiency with Microsoft Office, Google Sheets/Docs

Pluses

  • Previous experience in videogame/entertainment industry
  • Video/Image content design/editing skills
  • Knowledge of support/development tools, such as JIRA

Tagged as: Community Manager

Tags: Community Manager Categories: Commercial , Community Management

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Ben Oughton

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