At OPM Response, we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who engage in our recruitment services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure you’re happy with any changes. By using our recruitment service, you’re agreeing to being bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent to firstname.lastname@example.org, or by writing to OPM Response Ltd, Unit 5 Tollgate Business Park, Tollgate, Stanway, Colchester, ESSEX, CO3 8AB. Alternatively, you can telephone +44 1206 214 421.
Who are we?
We’re OPM Response, an award-winning recruitment consultancy dedicated to helping talented people find jobs, and talented companies find people. OPM Response Ltd is a company registered in England and Wales with company number 3533353. Our registered address: 1 Brewery House, Brook Street, Wivenhoe, Colchester, Essex CO7 9DS.
How do we collect information from you?
OPM gathers information from a few sources, but the clear majority such as your email address, location preferences etc. will come directly from you through applications and contact with our employees. We may obtain information such as your name and work history from internet sources such as LinkedIn & GI.biz, however we will only ever do so with your knowledge.
What type of information is collected from you?
The personal information we collect might include your name, email address, telephone number(s), current and previous employment, Skype ID, salary, education background, website, portfolio, NI number, bank details, UTR, and passport copy. Your bank details, NI number, UTR, and passport copy will only be obtained from you under HMRC legislation should you be successful in starting a new position as a contractor. The above list is not exhaustive, and we may hold further data on you which you’ve provided through communicating with us, or it being on your CV.
How is your information used?
We may use your information to:
match you to suitable jobs;
give you feedback on your application with us;
make a job application with a company on your behalf, with your consent.
Who has access to your information?
All OPM Response staff have access to your information. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We utilise a CRM (Bullhorn Inc.) to process your data, where we can store your CV and any information you’ve given us such as contact details, portfolio links etc. Providing us with a platform to store and process your information is Bullhorn’s sole function. You can read Bullhorn’s commitment to GDPR statement here – https://www.bullhorn.com/gdpr-commitment-statement/.
We also work closely with LinkedIn as a way of communicating with you. Once your information is securely stored on our CRM, we may enable integration with LinkedIn whereby some very basic information (first name, job title etc.) is used to sync our communications and correspondence between the two platforms. This is the sole purpose, and LinkedIn work strictly in compliance with our instruction on this front.
Lastly, we use a marketing tool (SugarCRM) where we may process your data. The platform is strictly used to process the contact details you’ve provided us with, so we may provide you with regular content as part of our service. This is the sole purpose, and SugarCRM work strictly in compliance with our instruction on this front.
You have a choice about whether you wish to receive contact or information from us. If you do not wish for us to contact you for a catch up or with details of exciting opportunities, you can let us know by emailing email@example.com, or by writing to OPM Response Ltd, Unit 5 Tollgate Business Park, Tollgate, Stanway, Colchester, ESSEX, CO3 8AB. Alternatively, you can telephone +44 1206 214 421.
We will not contact you for marketing purposes unless you have given us prior consent.
How you can access and update your information
The accuracy of your information is very important to us. You have the right to ask for a copy of the information OPM Response hold about you, and you can contact us to request this any time. If you wish to update your information because you believe what we hold is inaccurate or out of date, please email us at firstname.lastname@example.org, or contact any member of staff and they will be happy to help.
Security precautions in place to protect the loss, misuse, or alteration of your information
When you give us your personal information, we take steps to ensure that it’s treated securely. Our webpages are encrypted and protected – when you are on a secure page, a lock icon will appear on browsers such as Google Chrome and Microsoft Internet Explorer. Any information we hold on our database is also protected through encryption, stored on a secure cloud service server.
Some of your personal information may be passed on to third parties, or given by yourselves normally over the internet, and this can never be guaranteed as 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information and we hold it, we make our best effort to ensure its security on our systems. Where we have given (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your characteristics, interests, and preferences, so that we can contact you with information relevant to you. We may make use of additional information about you (a portfolio for example) when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.